COVID19 Information

The escalation to COVID-19 Alert Level 4 requires that all our offices and clinics are closed.

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We are still providing free Pacific and non-Pacific counselling services by phone, email or video calls to anyone who requires support. This means if you or anyone you know is affected by gambling harm and co-existing issues, we are here to provide support and advice.

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You can get in touch by phone on 0800 21 21 22 or by email at

Prepare Pacific

This website has been set up to help get information out to our Pacific communities to help us in the battle against Coronavirus. It is an initiative of Counties Manukau Health, Auckland District Health Board, Waitematā District Health Board, Northland District Health Board and all our essential services who are working around the clock to help our people.

Prepare Pacific also supports the work of the covid19.govt.nz website.

Getting Reliable Information

It's important that we all get accurate, reliable information in these uncertain times. Use the buttons below to access a number of website with up to date, accurate information to most of the questions you may have regarding COVID19.

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The COVID19 website is updated multiple times a day with the most accurate and up to date information and should always be the first source you check. The COVID19, Ministry of Health and Ministry of Pacific Peoples websites have information in a variety of languages, including Gagana Samoa, Lea Faka-Tonga, Kūki ‘Āirani Māori, Vosa Vakaviti, Vagahau Niue, Gagana Tokelau, ‘Gana Tuvalu, Kiribati and Rotuman,